Subtitles are not just for foreign media, they compound learning via video. Sounds and letters together improve learning. And, note-taking routines help to process information more elaborately, further amplifying learning. Here’s why employee learning and internal communications improve with subs and notes. “Can you hear me?” is now an inside joke for all working professionals [...]
Enterprise video volumes are steadily growing, and the trend will continue in 2022. During the pandemic, companies used video to engage their workforce, train employees remotely, and connect with customers in a low-touch world. Research suggests that more than half of companies (52%) were able to improve remote workforce engagement, thanks to strong video capabilities. [...]
2021 was the year when digital banking came into its own. After the initial shock of the pandemic and the gradual maturing of digital infrastructure, customers and account holders have now embraced digital channels for the majority of activities -- and there’s no going back. According to BCG, online banking use increased by 23% and [...]
Video analytics can be defined as a technology that uses data science and data visualization to extract and represent key trends on video consumption to business users. With video consumption skyrocketing, banks must pay close attention to analytics insights to maximize their investments. According to research, 63% of consumers feel that companies using video can [...]
As banking consumers ramp up their use of digital channels, there is enormous potential to gain valuable customer intelligence insights through video analytics. Particularly in the last one year, digital banking usage has skyrocketed. 54% of consumers in a JP Morgan survey said that they increased digital activities due to the pandemic. In India, two-thirds [...]
Digital banking is increasingly becoming the norm for a number of reasons. First, as the median age of the average banking consumer comes down and Gen Z begins to enter the workforce, you are looking at a new generation of tech-savvy customers. Second, new banking products emphasize digital to gain from last-mile connectivity and a [...]
